making intel mobile 4 series optimal for video

Making Intel Mobile 4 Series Optimal for Video

When trying to use video conferencing with your Intel Mobile 4 Series, it's not uncommon to encounter issues that prevent you from experiencing seamless communication. Whether it's a frozen camera feed or dropped audio connections, these problems can be frustrating and disrupt the flow of your virtual meetings.

Before we dive into troubleshooting specific issues, let's first identify some potential causes for video conferencing problems on Intel Mobile 4 Series devices. One common culprit is a firewall blocking Handshake and/or Twilio, which are services used by our platform to enable video functionality. To resolve this issue, you'll need to review the Windows 10 required settings for your camera and microphone.

Another possible reason for video conferencing issues on Intel Mobile 4 Series devices running Windows 10 is the need for additional configuration settings. If your device is using an earlier version of Windows or doesn't have these settings enabled, you may experience problems with video transmission.

If you've already started a session but are experiencing issues with audio or video connectivity, it's likely due to a browser-specific problem. In this case, we recommend trying the troubleshooting steps specific to your browser by clicking on the corresponding link below:

'Browser-Specific Troubleshooting Steps'

To ensure that our platform can access your audio and video devices, you'll need to grant permission for these features in your browser settings. If you're using a browser that blocks access to your audio or video devices, you may need to adjust your settings to allow this access.

For optimal results with Intel Mobile 4 Series and video conferencing, we recommend troubleshooting the issues listed above in the order they appear. This will help ensure that all possible steps have been taken before seeking additional assistance from your IT department. By following these simple troubleshooting steps, you'll be able to enjoy seamless video conferencing experiences on your Intel Mobile 4 Series device.

Making intel mobile 4 series optimal for video